Refund policy

Due to the personalized and handmade nature of our graduation leis, we do not accept returns, refunds, or exchanges on any orders.

Each item is custom-made specifically for you, which means it cannot be restocked or resold.

However, your satisfaction is very important to us. If you have any questions or concerns about your order, please don’t hesitate to reach out. We are happy to help and will do our best to make things right.

Please contact us within 3–5 days of receiving your order if there is an issue.